Contextual Inquiry I: A Dip into the Ways of Organizing Results

To shed light on what goes on in the Kdan design team when designing apps, we launch a series of design-centered blog posts demonstrating the process behind our app development. We want to share our methods so that you may want to consider taking a similar approach when designing. In the last post, we introduced … Continue reading “Contextual Inquiry I: A Dip into the Ways of Organizing Results”

Introduction to Contextual Inquiry: Dig into the Mind of the Users

The road to success is paved with dedication and determination. To create a product that is sought for in the market and becomes the great companion of users requires extensive research and careful planning. At Kdan Mobile, we believe that an attractive and desirable product must be user friendly and tailored to the users’ need. … Continue reading “Introduction to Contextual Inquiry: Dig into the Mind of the Users”

How to Deliver a Good User Experience

User experience (UX) is a combination of content and user interface. Imagine yourself as a restaurant owner. Your guests are the users and the food served is your content. The dishware on the table is the user interface that presents the content. The whole dining experience is the user experience. Just like having dinner in … Continue reading “How to Deliver a Good User Experience”

Creative Brainstorming Techniques: Customer Journey and Story Mapping

You might have already read our previous articles about the contextual inquiry models. These models help you to discover user behaviors and their pain points. As rich as the data collected from contextual inquiry can be, your team should spend some time together to define which gap to tap into and what solutions to offer. Group … Continue reading “Creative Brainstorming Techniques: Customer Journey and Story Mapping”

Contextual Inquiry II: Identify the Potential Obstacles

In the previous blog Contextual Inquiry I, we have introduced the two most commonly used models of context inquiry for app designing at Kdan Mobile. The main objective of contextual inquiry is to gain an in-depth understanding of the process individuals undergo to accomplish a task through the observation of user behavior in their natural working … Continue reading “Contextual Inquiry II: Identify the Potential Obstacles”